TERMS & CONDITIONS
Welcome to ApologuePerfumes.com.
Effective Date: May 14, 2018
Products and Services for Personal Use
The products and services available on the Site, and any samples thereof we may provide to you, are for personal use only. You may not sell or resell any of the products or services, or samples thereof you purchase or otherwise receive from us without written permission. We reserve the right, with or without notice, to cancel or reduce the quantity of any order to be filled or products or services to be provided to you that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
We make our products with 100% natural ingredients: essential oils (organic & wild-crafted when possible), absolutes, isolates, melanges (derived from essential oil fractions), minerals, animalics, and organic wheat, grape or cane alcohol. We never use synthetics, parabens, chemical extenders, or other non-naturally occurring ingredients. The term “natural” does not mean 100% pure, although we strive to be as pure as is possible in today’s reality. To state it more accurately: technically, even organic materials will have exceedingly tiny amounts of impurities due to the conditions on our planet. Our ingredients are relatively quite pure in comparison to most perfumes on the market today.
The time of delivery is dependent upon your location. For the US, the automatic option is only for ground shipping. If you have questions about this or need to receive a product by a certain date, please contact us and we will do our best to accommodate your need.
Shipping to countries other than the US* is available at your cost. It is not an automatic option because we want you to be aware that if shipping by air is required, it has a significant “hazmat” fee added due to the alcohol in our perfume and a few specific natural ingredients, which are flammable. This is in addition to significant international shipping rates and import fees. We will calculate shipping for you when you contact us.
Our website is invisible to the EU and we do not advertise, market, sell or ship to the EU from this website at this time. Regretfully, the extreme cost to comply with the EU GDPR law is beyond the reach of our small, artisan company. If you are living in or visiting the US we are able to directly serve you and ship to you within this country.
You may find that some of our stockists are compliant with the GDPR, which makes ordering our perfumes from them a wise choice.
All sales are final.
Because it is important to us for you to be happy with your purchase from the beginning, we encourage you to kindly order a Flight or Scent Dots to experience the fragrances at your convenience, prior to purchasing a bottle.
Our Scent Dots are a great way to experience the fragrance itself and to know if you like it. Scent Dots are also a good way to know how a perfume will perform on your hair, clothing or scent jewelry.
If you plan to wear the perfume on your skin, we strongly advise you purchase a Flight. Every perfume interacts differently with each and every person’s individual body chemistry.
Sample the perfumes at your leisure. Check the perfume, smell it often, enjoy the journey as the dry-down proceeds, experience how you feel when wearing the fragrance, notice what it does for you. Do it again on another day at least. We want you to be happy with your purchase and avoid unnecessary stress and hassles.
Replacement of Damaged Goods
Before your order leaves our hands, we make every effort to ensure its safety during shipping. Occasionally there may be mishaps along the way that result in an imperfect product upon receipt.
If your product is damaged upon receipt, please carefully read and execute the following. We will not replace your order until we receive the faulty product:
Faulty items, complete with all packaging must be unused (aside from your sampling) and returned in the condition that you received them.
Items must be returned to us within 14 working days from the date your received your order.
Include a brief note along with the faulty product, explaining what you know about the fault or matter.
You must mail the package via USPS-ground as follows, including two official stickers:
Official Sticker 1 – “surface-only”
Official Sticker 2 – “ORM-D”.
An official absorbent pad and the entire return must be placed in a water-safe Ziploc type pouch.
This is the legal requirement of the USPS. It is possible to have your return-product delayed or confiscated if you do not follow these rules.
Please mail returns to: Apologue Perfumes, 22789 Alsea Highway, Philomath, OR, 97370 USA
We will replace the item(s) as appropriate, promptly upon receipt.
We strive to provide the highest quality and purest perfumes possible for our customers. However, the user is solely responsible for the safe use of our products. We assume no responsibility or liability for any claims arising out of the use or misuse of our products. Please keep our products out of the reach of children. If you are pregnant or nursing or have any medical condition that can be affected by volatile oils or natural fragrances, please seek the advice of a qualified health professional before using our products.
For the most cautious and safe use of our products, we recommend testing our perfumes on a small area of skin to check for any possible allergic reactions: Apply a small amount of the product to about 1-2 square inches of the skin on your inner arm. Depending on the degree of caution you elect to take, you may “read” that area in 10 minutes or in 24 hours. If redness, burning, itching or irritation occurs, stop using product immediately. First rub oil such as cooking oil over the site to dilute. Then wash with soap and tepid water to clean the affected area.
All information we receive from you during any financial transaction and/or communication will be held in the strictest privacy insomuch as we do not rent, sell or give your information to any third parties and we maintain security standards typical of quality non-GDVP sites.
Apologue Perfumes’ Facebook pages, other social media sites, stockist’s sites, affiliates, reviewers or other websites not belonging to Apologue Perfumes are not in our control and we make no claims of privacy assurance for them.
Apologue Perfumes’ website is not compliant at this time with the new (May 25th, 2018) European Union’s (EU) GDVP privacy law. The cost to implement the standards required by the GDPR are excessive and prohibitive for our small business. For that reason we do not sell to the EU and have blocked visibility of this Site to the EU on the world wide web. If you are a EU citizen visiting the US, and order from us during your stay, please be advised.
Limitation of Liability
Apologue Perfumes shall not be liable for any special or consequential damages that result from the use of this website or the use or misuse of our products or social media sites or business assoicates, even if Apologue Perfumes has been advised of the possibility of such damages. You agree to indemnify, defend, and hold harmless Apologue Perfumes, from and against all losses, expenses, damages and costs, including attorneys’ fees.
All information and content available on the Site and its look and feel, including but not limited to trademarks, logos, copyrights, service marks, features, functions, text, graphics, logos, button icons, images, videos, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the “Content”) is our property or the property of our parents, subsidiaries, our affiliates, partners or licensors, and is protected by United States and international laws, including laws governing copyrights and trademarks.
Accuracy of Information
We attempt to be as accurate as possible when describing our products on the Site; however we do not warrant that the product descriptions, colors, information or other content available on the Site are accurate, complete, reliable, current, or error-free. This Site may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.
You agree to defend, indemnify and hold us, our parents, subsidiaries, affiliates, partners, licensors, officers, directors, employees, and agents (the “Indemnified Parties”) harmless for any loss, damages or costs, including reasonable attorneys’ fees, resulting from any third party claim, action, or demand arising from (i) your use of the Sites or the Site Content in violation of any law, rule, regulation or these Terms and Conditions, or (ii) any part of your User Content. You also agree to indemnify the Indemnified Parties for any loss, damages, or costs, including reasonable attorneys’ fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
Third Party Links
We are not responsible for the content of any third party sites even if they are linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our parents, subsidiaries, affiliates or partners of the referenced content, product, service, or supplier. Your use and access of these third party websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of the third party websites or any other websites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such websites, including without limitation, their privacy policies and terms and conditions. You should carefully review the privacy policies and terms and conditions of the third party websites you visit.
You may view and use many features of the Site without registering, including making purchases, but in order to access and use some parts of the Site, you may need to register an account with us. You are responsible for maintaining the confidentiality of your account, username and password and for restricting access to your computer. If there has been an unauthorized use of your password or account, please notify us immediately. You are responsible for providing and maintaining current, complete, accurate and truthful information on your account. You agree to accept responsibility for all activities that occur with your permission or authorization under your account, username and/or password, or because you fail to maintain sufficient security over your account, username and/or password. If you are accessing and using the Site on someone else’s behalf, you represent that you have the authority to bind that person as the principal to all Terms and Conditions provided herein, and to the extent you do not have such authority you agree to be bound to these Terms and Conditions and to accept liability for harm caused by any wrongful use of the Site or Content resulting from such access or use. You may cancel your online account with us at any time. We reserve the right to refuse service and/or terminate accounts without prior notice if these Terms and Conditions are violated or if we decide, in our sole discretion, that it would be in our best interest to do so.
Your Obligations and Responsibilities
By accessing or using the Site or any Content, you agree that you will comply with these Terms and Conditions and any warnings or instructions on the Site. You agree that when accessing or using the Site or any Content, you will act in accordance with the law, custom and in good faith. You may not make any change or make alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or willfully in any of the obligations set forth in these Terms and Conditions, you shall be liable for all the losses and damages that this may cause to us, our parents, subsidiaries, affiliates, partners or licensors.
Right to Edit Terms & Conditions
We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site and providing notice of such change. Any changes are effective immediately upon posting to the Site. The Effective Date of the current version of the Terms and Conditions is at the top of this page. Your continued use of the Site thereafter constitutes your agreement to all such changed Terms and Conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site.
Terms of Website Use
If you have any questions regarding these Terms and Conditions, please contact us.